Overview
Your management workspace
Resellers
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Customers
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Active accounts
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Quick actions
Phone alerts
Get notifications for customer movie and TV requests, new support tickets, and support messages.
Set up alerts on this device.
Open the portal in Safari
In Safari, tap Share → Add to Home Screen → Add. If Safari offers “Open as Web App,” turn it on. Then open the new Home Screen icon, sign in, and tap Enable phone alerts.
Platform status
Web app online • Secure session cookies • Account roles enabled
Next for production: persistent database, password recovery, billing, audit logs, and security review.
Manage accounts
Accounts are isolated by role. Resellers can manage only their own customers.
Edit account
Create account
New account credentials
Copy these now and share them privately. Generated passwords are only shown once.
Share credentials privately. Passwords are stored as hashes and cannot be viewed later; use Edit account to set a replacement.
Brand & live chat design studio
Set the logo and colors customers see in your portal and live chat. Choose the rep or team name customers see beside replies.
Live chat preview![]()
NightWave TV Support● LIVE SUPPORT
Hi, how can we help you today?
Message us here and our team will reply.
Live login preview![Brand logo preview]()
Save your changes, then share your routed domain with customers.
Your brand
Your portal
Secure account sign in
Customer announcement
Publish a notice for customers assigned to your reseller account.
Welcome to your customer portal
No announcements yet.
Support tickets
Ticket history
Live customer chat
Reply to customers who message you through the support bubble. Use support tickets for emergencies and priority follow-up.
Customer conversation
Customer support inbox
Tickets submitted by your customers appear here. You can reply and close resolved tickets.
TMDB · smart discovery
Find something to watch
Search movies and TV shows, preview the details, and send a request to your service team.
Discover something new
Trending
Catalog search is powered by TMDB. Availability is determined by your service team.
Your watchlist requests
✦ Smart request trackerRequests
Secure payment options
Payment methods
Choose an available payment method and follow the instructions shown for that account.
Your business accounts
Manage payment links
Customers will see these details after they sign in. Use public payment links or a public BTC receive address only.
Never enter passwords, card numbers, seed phrases, or private keys.No payment links have been added yet. Contact your reseller or support.
✦ Smart billing studio
Clear, polished invoices
See what’s paid, what’s open, and what needs a follow-up.
New charge
✦ Guided billingCreate invoice
Add a customer charge in a few quick steps. Invoices are records only; online payment is not connected.
Automatic due date: 7 days from issue. No payment processing is connected.Your billing activity
Latest firstInvoice history
| Invoice | Description | Total | Status | Action |
|---|
Affiliate referrals
Your referral tracking code:
Referral history
OPERATIONS CENTER
CheckingNetwork status
Service signal
Reading latest status…
Signal bars reflect the latest manual customer status update. They do not measure live streaming, VOD, guide, or support traffic.
CUSTOMER COMMUNICATIONS
Post a customer status update
Smart Update AssistGet clear customer-friendly wording for the status you choose.
Security settings
Changing your password signs you out of all current sessions.
Chat with supportQuick customer chat LIVE SUPPORT
Direct customer chat · Emergency? Open a support ticket